Digicollect
First Solution is an innovative debt management company that relies on advanced analytical tools to enhance debt collection. We use cutting-edge AI technologies, machine-learning, and robotic process automation to recover funds or accounts that are in default or past due by applying the latest approaches and strategies in the collections industry. Debt management is in our DNA, and providing emotionally intelligent service is our specialty.
Speech Analytic
Predictive Dialer
Robotic Collection
Collection Engine
Speech Analytic
The use of Speech Analytics at First Solution is integrated with our Dialer system, enabling us to record and analyse all customer conversations. This integration not only helps maintain client security but also provides valuable insights into our client’s expectations. By gaining these insights, we can deliver more first-time resolutions and transform our collection delivery to meet changing client needs.
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Speech Analytic Software
Predictive Dialer
With a broad range of features that are easy to use yet remain robust and unique, our dialer is designed to maximize productivity and collection ratios.
Predictive Dialer Software
Robotic Collection
At First Solution, we provide a reliable and compliant machine-learning platform that streamlines the recovery of receivables, making it more efficient and profitable. With our expertise in decision science and quantitative analytics, we are able to obtain up-to-date contact information for even the most difficult-to-locate debtors. Once we have obtained this information, we rely on our professional approach to ensure successful debt recovery.
Robotic Execution Process
Collection Engine
Our Collection Management engine provides a complete process including:
- Digital Collection Follow-up Management
- Case Management, Case Trail Management
- Payment Trends
- Real-Time Trends, MI & Reporting Dashboards
Collection Execution Process
“In terms of First Solution, these guys are actually well renowned. Mr. Moeen himself is a collection guy who is an ex – banker, so it is not difficult for him to understand what skillset is required for collections.”
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Email us with your questions. Our debt experts are standing by to hear from you. First Solution are ready to collect your debts. Send us a message today!